Strategy & Funding~20 min
Timing: Why Now, Not Why Ever
Online grocery delivery was tried at enormous scale during the late-1990s dot-com boom — Webvan famously built its own warehouses and delivery fleet, burned through hundreds of millions, and shut down in 2001. A decade later, companies like Instacart built large businesses on what looks like the same idea.
Same idea. Same customer wish ("groceries without the store"). Wildly different outcomes.
What most plausibly changed between the two attempts?